Course Booking Terms and Conditions

Fees

Course prices on this web site are listed on a “per single” delegate basis and include all training fees, examination fees, use of equipment as appropriate and all course materials.. Course prices are correct at time of going to press but may be subject to increase. Please note that the course fee does not normally include the cost of any appropriate text books such as wiring regulations editions etc. Please contact us for advice.

Disclaimer

Whilst every effort will be made to accommodate delegates on the booked and chosen date at our facilities, Total Electrical Training reserves the right to use alternative training facilities if deemed appropriate.

All prices are correct at time of going to press but may be subject to increase.


Reservations and confirmations

Total Electrical Training has a strict policy of not reserving course places.

All bookings that are fully paid for are confirmed with eitherv an e mail or by letter. This is your acknowledgement of booking.


Payments

For all non-account customers, all payments must be made by credit card through our secure booking facility on this web site. You can pay by cheque by prior arrangement although your course booking will not be confirmed until the cheque has cleared. All cheques are made payable to "Total Electrical Training ") to:

Total Electrical Training Ltd.
Centurion House
Barrows Road
Harlow
CM19 5FN

A sales receipt invoice will be issued prior to the start date of the course. Payment must be received and cleared prior to the start of the course. Customers paying by bankers draft must send proof of transfer from their bank.

Total Electrical Training will refuse admission onto a course in the event of a failure by a customer to pay the full course fees prior to the start of the course.

Please note that for account customers, special conditions apply and are by prior arrangement.


International Reservations

All payments must be made in Sterling by credit card, bankers draft or cheque.


Cancellations

In the event of cancellation* by a delegate or by a company, cancellation fees will be due as set out below:

15-28 days prior to course commencement
50% of course fee

1-14 days prior to course commencement
100% of the course fee

1-21 days prior to course commencement
100% of the accommodation fee

Total Electrical Training reserves the right to cancel a course for any reason prior to the start of the course. In the event of cancellation by the Total Electrical Training, delegates will be notified as soon as is practicably possible – alternative dates will be offered however, if this is not possible to fulfil due to delegate work commitments or some other reason, a full refund of all fees will be offered.


Course Materials and copywrite

Total Electrical Training reserves all rights in the content of courses and all course materials. By agreeing to attend and pay for a course, all course delegates acknowledge that all rights in the content of courses and all course materials shall be owned by Total Electrical Training and that in attending a course delegates will not obtain any rights whatsoever in such content or materials. Any written materials, be they manuals, hand outs and/or technical resources, are subject to copywrite.


Confidentiality

By agreeing to attend a course delegates agree to keep confidential any information concerning Total Electrical Training of which delegates become aware as a result of attending a course.


Rights of Third Parties

This agreement does not create, or infer any rights under the Contracts (Rights of Third Parties) Act 1999 which are enforceable by any person who is not a party to the agreement.


Miscellaneous

Total Electrical Training will not be liable for any travel or other expenses incurred by the delegates attending courses. Total Electrical Training will not be responsible for delegates personal effects and motor vehicle theft or any other damage whatsoever.

Delegates agree to comply with relevant Total Electrical Training health and safety policies and procedures at all times during the course. Where any delegate does not comply with a specific request, that delegate will be asked to leave the course immediately with no refund of course fees. Any delegate misbehaving, or acting in a way that would be an impediment to other course delegates will be asked to leave the course immediately with no refund of course fees. Any delegate not complying with Total Electrical Training’s equal opportunities policywill be asked to leave the course immediately with no refund of course fees. All delegates attending any course with Total Electrical Training agree to be bound by these terms.

While you can be assured that training courses provided by Total Electrical Traini8ng are covered by appropriate insurance protection, companies should note that Total Electrical Training will not be liable for loss or damage caused by their delegate(s) to others.

Companies should therefore ensure that they have appropriate public liability insurance cover in place at a level of no less than £ 3 million per incident.